Where do I enter the 6-digit code from my TV?
Where do I enter the 6-digit code from my TV?
On your phone or computer, go to hbomax.com/tvsignin. The official HBO Max help center lists this page as HBOMax.com/signin. See Sign in with a 6-digit code.
Does the TV code expire?
Does the TV code expire?
Yes, codes are only valid for a short time. If yours stops working, choose Sign In on your TV again to get a new one.
Is the TV code the same as the one-time code in my email?
Is the TV code the same as the one-time code in my email?
No. The code on your TV is entered on the website. The one-time code in your email (subject Time Sensitive: Your One-Time HBO Max Code) is entered on your TV or in the app.
Do I have to pay to activate my TV?
Do I have to pay to activate my TV?
No. Signing in on your TV is free with an HBO Max subscription. Ignore any site or caller asking for an activation fee or remote access to your device.
Can I sign in without the code?
Can I sign in without the code?
Yes. Scan the QR code, or choose Use Email Address or Use Mobile Number on the TV. See Sign in with your email and a one-time code.
How do I switch to a different HBO Max account on my TV?
How do I switch to a different HBO Max account on my TV?
Choose the Settings icon (lower left), choose Sign Out, then choose Sign In and use the other account.
I get HBO Max through my cable company. How do I sign in?
I get HBO Max through my cable company. How do I sign in?
Choose Connect Your Provider and sign in with your provider account. See Connect your provider.
Which browsers work for entering the code?
Which browsers work for entering the code?
Use the latest version of Chrome, Firefox, Microsoft Edge, or Safari. A private or incognito window often fixes code errors.
What if nothing works?
What if nothing works?
Follow TV code not working and Can’t sign in. If you’re still stuck, contact HBO Max through the official HBO Max Help Center.